Knowledge base
Getting started
Sessions & scheduling
Provider payouts
Seeing clients
- Working with Headway and Carelon Behavioral Health
- Credentialing, licensing, and location requirements
- Horizon BCBS of New Jersey virtual national network
- Working with Headway and Kaiser Permanente Northern California
- Sending assessments to clients on Headway
- Navigating client benefit resets with Headway See all 14 articles
Growing your practice
Documentation, billing, & audits/reviews
- Documenting controlled substances prescriptions during session confirmation
- Clinical quality at Headway
- Psychiatrist and nurse practitioner resource hub
- Compliance deadlines for clinical documentation, and why it matters
- Headway-initiated billing and documentation reviews
- Audit records requests See all 26 articles
Other
Customer support
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Support ticket status
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Emergency resources
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