Welcome to Headway's Resource Hub for talk therapists! One of our goals is to take the guesswork out of accepting insurance, which includes setting our providers up for success should insurance audits come around.
This article includes links to Headway Academy courses, Help Center articles, email support offerings, and external trainings to support you as a Headway provider.
Check out the resources below in order to:
- Gain confidence in billing and writing compliant notes
- Avoid errors and minimize legal and financial risks
- Maintain high standards of patient care and efficiency
Guides for meeting documentation and quality standards
Headway is deeply committed to clinical excellence. We believe in supporting our providers in delivering high quality, evidence-based treatment that is matched to the individuals’ needs. Please review the below guides that ensure meeting both documentation and quality standards.
Click on any of the following links to learn more:
Desk references
Save these PDFs to your desktop, and refer to them as much as needed for ongoing learning and review.
Help Center articles
Reading materials provided through Headway's Help Center.
- Documentation Requirements: Writing compliant documentation
- Documentation Requirements: Keeping progress notes on Headway
- Billing Requirements: Compliance Deadlines
Headway Academy courses
Asynchronous, self-paced learning courses offered through Headway Academy to learn more.
- Coding Standards for CPT Codes
- Medical Necessity
- Compliant Clinical Documentation
- Mastering Assessments: Key Components of the Diagnostic Clinical Interview
Email support with a coding specialist
If you have additional questions, please feel free to email our team of coding specialists at coding_and_documentation@findheadway.com. Someone will be in touch within 48 business hours.
External trainings
PESI is a leading provider of continuing education (CE) for mental health and healthcare professionals, partnering with Headway to offer CE credit. The courses below are related to Evaluation and Management codes and Medical Decision Making, recommended by our clinical team:
- [6 CEUs] "Mental Health Documentation & Medical Necessity: Simple, Clear Guidelines that Maintain Quality of Care and Protect Your Practice"
- [6 CEUs] "Mastering Differential Diagnosis with the DSM-5-TR™: A Symptom-Based Approach"
- [6 CE/CMEs] High Risk Clients: Effective Clinical Interventions for Client Emergencies
- [4.25 CE/CMEs] ADHD Assessment for Adults: Overcome Treatment Obstacles, Identify Co-Morbidities & Resolve Diagnostic Dilemmas
- [2 CE/CMEs] Crisis Response Planning (CRP) for Preventing Suicidal Behavior
To learn more about accessing PESI, visit our article: Using Violet and PESI for continuing education with Headway.