Providers

Getting started

• Onboarding with Headway
• Recredentialing with Headway
• Headway's accepted licenses by state
• Using Violet, PESI, or the ERC for continuing education with Headway
• Working with Medicare Advantage on Headway
• Verifying your identity in Stripe

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Sessions & scheduling

• Telehealth / teletherapy / virtual sessions
• Independence Blue Cross virtual network
• Client identity verification
• Managing your calendar
• Importing external calendars into Sigmund
• Exporting your Headway calendar

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Provider payouts

• Provider incentive program payments
• Filing taxes
• Rates and agreements
• Getting paid

Seeing clients

• Introducing "Thanks" to improve client matching on Headway
• Cigna and Optum EAPs
• Anthem Bank of America EAP
• Working with Headway and Quest Behavioral Health
• Working with Headway and Carelon Behavioral Health
• Credentialing, licensing, and location requirements

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Growing your practice

• Getting client referrals
• Group practices
• Writing a successful profile bio
• Using Psychology Today to grow your practice
• Market yourself with social media
• Optimizing profile for referrals

Documentation, billing, & audits/reviews

• Bulk session confirmation for group practices
• Clinical quality at Headway for medication management providers
• Clinical assessments for clients with Horizon BCBS of New Jersey
• Documenting controlled substances prescriptions during session confirmation
• Clinical quality at Headway for talk therapy providers
• Psychiatrist and nurse practitioner resource hub

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Other

• Headway network quality process
• Credentialing policies – Arizona
• No Surprises Act