Reducing audit risk when billing 99205 and 99215

Updated

99205 and 99215 are among the most frequently flagged codes in health plan audits. Billing them without meeting documentation thresholds can result in claim denials and clawbacks. 
 

Why these codes are scrutinized

Health plans have significantly increased their review of high-complexity E/M codes in recent years. This applies whether you're billing these codes as standalone or alongside a psychotherapy add-on. Documentation that doesn't clearly support the complexity level you're billing is a common audit trigger.

Billing 99205/99215 as a standalone code

To support 99205 or 99215, your note must meet one of two standards:

  • Medical Decision Making (MDM): The note must reflect high-complexity medical decision making, per AMA guidelines.
  • Total time: The note must document total time spent on the date of service, including pre- and post-visit work.

Billing 99205/99215 with a psychotherapy add-on

The bar is higher here. Time-based billing is no longer sufficient, and Medical Decision Making must be clearly documented in the note.

Documentation checklist

This checklist is designed to help you meet payer requirements and protect your practice from audit risk. The items are informed by AMA guidelines and the APA's Medical Decision Making guide.

Disclaimer: This document is for educational purposes only and is not intended as professional or legal advice. It may contain errors or missing information, and recent changes in policies, regulations, or payer requirements may not be reflected. Because requirements vary by organization and jurisdiction, please consult legal counsel, the appropriate regulatory or licensing authority or your designated Headway contact for guidance specific to your situation.

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