Group practices will always have payments from Headway funneled into one user's (typically the group owner’s) bank account—we leave the smaller details of what you would pay them up to you.
Just like with individual accounts, group practices get paid as follows:
- Sessions confirmed on the 1st - 15th of the month would be paid to you on the last day of that month.
- Sessions confirmed on the 16th - last day of the month would be paid to you on the 15th of the next month.
It's important to note that sometimes the actual payment takes an extra day or two to get to you just due to bank processing or holidays.
Payment reporting for group practices
Users with admin access can download a practice-level payments report. To access the report:
- Log into the provider portal as an admin
- Navigate to the Payments tab
- Select a payment cycle
- Click the download link to save the report to your desktop
Each report matches one of Headway’s payout cycles. Each row represents a transaction, and includes helpful details like the provider, state, and insurance plan (where applicable).
The payment amounts in the report sum up to the total payment sent to your group practice’s bank account.