Provider referral program

Updated

Our Provider Referral Program enables you to earn rewards by spreading the word about Headway to providers in your network! Your trust is extremely valuable to us, and we appreciate you advocating for Headway within your own community. 

 

What to know before getting started

  • Get $350: You’ll earn $350 for each individual provider you refer to Headway as soon as they complete our intake form*
  • Give $100: Your referrals will earn $100 as soon as they confirm their first appointment on Headway*
  • There’s no limit to the number of providers you can refer to Headway
  • If you refer a provider to Headway after they've already joined, you will not be eligible to receive a referral bonus
  • If you refer a provider to Headway who has already been referred by someone else, the initial referrer will receive a referral bonus if the referred provider completes our intake process

 

How Headway providers can refer

You can always access our Provider Referral Program directly from Sigmund, your provider portal. There are two ways to refer a provider to Headway: 

Share their information directly with us 

Share your unique referral URL with them

Expand below to view each option's step-by-step instructions. 

Share their information directly with us

In Sigmund, click Refer a Provider on the bottom left hand side of the page to access our Provider Referral Program.

On the right side of the page, click “Refer a Provider Here” to access our referral form.

Fill out the form to share the following information about your referral with us:

First and Last Name

Email Address

Phone Number

License Type

Practice State

Submit the form, and one of our Practice Consultants will reach out to your referral within 24 hours to schedule an initial call.

Share your unique referral URL with them

In your Headway Provider Portal, click Refer a Provider on the bottom left of the page to access our Provider Referral Program.

On the right side of the page, copy your unique referral URL.

Share your URL directly with providers you know, or post it on social media if you’re an active user!

When a provider clicks your URL, they'll be able to fill out their own information on our website. One of our Practice Consultants will reach out to them within 24 hours to schedule an initial call.

 

How Headway customers refer 

There are two ways to refer a provider to Headway, but first, you’ll need to set up a Headway account. Once you've created an account and logged in, there are two ways to refer a provider to Headway: 

Share their information directly with us 

Share your unique referral URL with them

Expand below to view each option's step-by-step instructions. 

Share their information directly with us

In Sigmund, click Refer a Provider on the bottom left hand side of the page to access our Provider Referral Program.

On the right side of the page, click “Refer a Provider Here” to access our referral form.

Fill out the form to share the following information about your referral with us:

First and Last Name

Email Address

Phone Number

License Type

Practice State

Submit the form, and one of our Practice Consultants will reach out to your referral within 24 hours to schedule an initial call.

Share your unique referral URL with them

In your Headway Provider Portal, click Refer a Provider on the bottom left of the page to access our Provider Referral Program.

On the right side of the page, copy your unique referral URL.

Share your URL directly with providers you know, or post it on social media if you’re an active user!

When a provider clicks your URL, they'll be able to fill out their own information on our website. One of our Practice Consultants will reach out to them within 24 hours to schedule an initial call.

 

How and when you receive referral bonuses

You’ll earn $350 for each individual provider you refer to Headway that meets the reward criteria outlined above, as soon as they complete our intake form.

We issue all referral bonus payments via PayPal, and are currently unable to make exceptions to this policy. By participating in our Provider Referral Program, you are agreeing to receive any referral bonuses via PayPal unless otherwise communicated.

Referrers will receive an email directly from PayPal within 5 business days of the referred provider completing their Headway application with instructions to access their referral bonus.

Standard transfers from PayPal to your bank account normally take 1-3 days. 

 

How and when referrals receive referral bonuses

If you were referred to Headway, you’ll earn $100 as soon as you confirm your first appointment on Headway.

We issue all referral bonus payments via PayPal, and are currently unable to make exceptions to this policy. By participating in our Provider Referral Program, you are agreeing to receive any referral bonuses via PayPal unless otherwise communicated.

You will receive an email directly from PayPal within 5 business days of confirming your first appointment on Headway with instructions to access your referral bonus.

Standard transfers from PayPal to your bank account normally take 1-3 days. 

 

Using PayPal to receive your bonus

We issue all Referral Reward payments via PayPal. If you don’t have a PayPal account set up, it only takes a few minutes to create a free account here. Once you create an account, you’ll be able to quickly transfer any referral bonus payments directly to your bank account.

If you receive over $600 in referral bonus payments from Headway, PayPal will also generate a 1099 for you in accordance with IRS requirements.

We issue all referral bonus payments via PayPal, and are currently unable to make exceptions to this policy. By participating in our Provider Referral Program, you are agreeing to receive any referral bonuses via PayPal unless otherwise communicated.

If you have any questions about the transfer process, PayPal’s Help Center is a good place to start.

Our team will send any referral bonus payments to the email address you have listed on Headway. If you’d prefer that we use an alternate email address for PayPal payments, please let us know, and we’ll update that on our end.

 

* Previous offers

For Referrals Submitted between 01/10 - 03/10/2024: Between January 10, 2024 and March 10, 2024, we ran a series of small, randomized tests to determine which incentive structure works best for our Provider Referral Program, meaning that the referral incentives available to you might be different from what your colleagues receive or what you see on the website during this time.

If you joined Headway on or prior to January 10, 2024, you should have received an email from us explaining these changes on January 10.

If you joined Headway after January 11, 2024, you should have received an email from us explaining these changes when you completed your intake form.


For Referrals Submitted Prior to 01/10/2024

Provider type Licensure state Referral submitted on Bonus amount
All Providers All States Prior to 07/10/2023 $250
Talk Therapists MA 07/10/2023 - 12/31/2023 $500
01/01/2024 - 01/09/2024 $350
CA 07/10/2023 - 12/31/2023 $500
01/01/2024 - 01/09/2024 $350
NY 07/10/2023 - 09/30/2023 $400
10/01/2023 - 12/31/2023 $500
01/01/2024 - 01/09/2024 $350
IL 07/10/2023 - 08/14/2023 $400
08/14/2023 - 12/31/2023 $500
01/01/2024 - 01/09/2024 $350
TX 07/10/2023 - 09/30/2023 $350
10/01/2023 - 12/31/2023 $500
01/01/2024 - 01/09/2024 $350
NJ 11/09/2023 - 12/31/2023 $500
01/01/2024 - 01/09/2024 $350
All Other States 07/10/2023 - 12/31/2023 $250
11/09/2023 - 01/09/2024 $350
Psychiatric Care Practitioners All States 07/10/2023 - 11/17/2023 $500
11/18/2023 - 12/31/2023 $600
01/01/2024 - 01/09/2024 $350

 

Qualifications

To qualify for an increased Provider Referral Bonus, you must refer a provider to Headway who meets the requirements outlined above within the defined offer time period. Providers added to group practices are not eligible for an increased Provider Referral Bonus. To receive a Provider Referral Bonus, your referral must complete our intake form. Any referrals submitted outside this timeframe, or who do not meet the conditions outlined above, will be eligible for our traditional $250 referral bonus, unless otherwise noted.

 

FAQs

What happens if I refer a provider who has already been referred to Headway?

If you refer a provider to Headway who has already been referred by someone else, the initial referrer will receive our Provider Referral Bonus if the referral completes our intake form. However, our Provider Referral Program is currently unlimited, so there are always more opportunities to earn a Provider Referral Bonus!

What happens if I refer a provider who is already on Headway?

If you refer a provider to Headway after they’ve joined Headway, you will not be eligible to receive our Provider Referral Bonus. However, our Provider Referral Program is currently unlimited, so there are always more opportunities to earn a Provider Referral Bonus!

Why didn't I receive my referral bonus yet?

Here are a few common reasons you may not have received your referral bonus: 

You don't have a Paypal account set up

We issue all referral bonus payments via PayPal. It only takes a few minutes to create a free account here.

The email address associated with your Headway account is not the same as the email associated with your PayPal account

Our team will send any referral bonus payments to the email address you have listed on Headway. If you’d prefer that we use an alternate email address for PayPal payments, let us know and we’ll update that on our end.

The provider you referred was already referred by another provider 

The provider you referred joined Headway before your referred them 

You can always reference the eligibility criteria above to determine why you may not have received your referral bonus. If you're still missing your referral bonus, contact our support team

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