General

About Headway

• Headway community guidelines

Using Headway

• Session locations and network coverage
• Keeping your Headway account secure with two-factor authentication (2FA)
• Insurance verification
• Joining Headway
• Managing your account
• Cancellations and rescheduling

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Customer support

• Medical record requests for health plans
• Emergency resources for clients
• Contacting Headway support

Data & privacy

• HIPAA compliance and PHI