Starting your group on Headway
To start a group practice on Headway, fill out our interest form to be connected with one of our practice consultants.
Adding new providers to your group
New groups / solo providers starting a group practice
If you are new to Headway or a solo provider that is ready to start a group practice, please fill out our interest form to be connected with one of our practice consultants, who will walk you through getting started.
Pre-existing Headway group practices
Group practice owners and admins can add new providers directly through the Manage team section of their Headway admin portal. Learn more: Adding a new provider to your group practice on Headway.
Adding an admin (non-clinician) to your group
- Navigate to “Manage Team page
Click three dots to the right of admin’s name
Click “Remove admin access”
In the “Remove Admin” confirmation box, click “Confirm” to remove admin, or “Cancel” to cancel the action
Once the admin has a verified profile (they'll need to verify their email address before proceeding), reach out to us, and be sure to include their name and the email address associated with their Headway account.
Removing an admin (non-clinician) to your group
Group practice owners can remove an admin's access directly from the Manage team page.
To remove an admin:
- Navigate to Manage team
- Click the three-dot menu to the right of the admin's name
- Select Remove admin access
- In the confirmation box, click Confirm to remove the admin, or Cancel to go back
Removing or archiving providers from your group
Archiving a provider
Group admins can hide providers who have left the practice, without fully removing them from the platform, enabling continued access to their provider profile history
To archive:
- Select Manage team from the dropdown menu in the upper left corner of the provider portal
- Select Archive provider next to each provider you'd like to hide
To access an archived provider's account:
- Select Manage team from the dropdown menu in the upper left corner of the provider portal
- Click on the name of the provider whose profile you'd like to access
Fully removing a provider
To fully remove a provider from your group, fill out our deactivation form. Only fill out the form after your group has received its last payout from sessions conducted by this provider.
Once the form is submitted, our team will begin the removal process.
Transferring clients between clinicians within a group practice
- Archive that client from their initial provider’s client roster
- Navigate to the new provider’s client roster
- Select “Add Client"
- Once you populate this client’s email address into the dialogue box, our system will automatically recognize that they have an account and they will be added to the new provider’s client list