If you work for a health plan and need to get in touch regarding a records request, you can contact us here. Please note that this mailbox is for insurance plans only, and any other requests may not be seen.
For any other medical record requests, please reach out to our support team.
Disclaimer: This document is for educational purposes only and is not intended as professional or legal advice.
It may contain errors or missing information, and recent changes in policies, regulations, or payer requirements may not be reflected.
Because requirements vary by organization and jurisdiction, please consult legal counsel, the appropriate regulatory or licensing authority or your designated Headway contact for guidance specific to your situation.